SportsWareOnline Instructions

Download Instructions as Microsoft Word Document

Welcome

Welcome New and Returning Vikings!

Grayson College is utilizing SportsWareOnLine to collect important information for students participating in the Athletics Department at Grayson College.

The first time you visit SportsWareOnLine, you will need to request to join using the steps under "To Create an Athlete Account"

If you would like to use SportswareOnline on your phone or tablet, we suggest bookmarking the website or saving it as an icon on your Home Screen for quick access. For initial setup, it is easier to use a laptop or desktop if you have access to one.

When filling out the forms please follow these instructions. Please read through every form you sign. You will be expected to follow all the directions, policies and rules stated in these forms, so to protect yourself you need to be familiar with everything. Please complete all required forms and information before arriving to campus so that participation will not be delayed!

If you don’t know, or a question that is marked REQUIRED does not apply to you, please put N/A in the area. It is very important to fill out everything the best you can – especially your insurance information. This will expedite any injury claims you may have while at Grayson College.

Make sure you keep your login information in a safe, secure place and you remember where it is. You may go back and check throughout the year for injury updates, claim updates, etc.

Please direct any questions to Melaney Card, the athletic trainer at Grayson College.

cardm@grayson.edu 
903-415-2618 

Sincerely,
Melaney Card ATC, LAT

To Create an Athlete Account

  1. Go to www.swol123.net
  2. Click Join SportsWare button in the Athlete/Parent block.
     Screenshot of user interface showing "Join SportsWare" button
  3. The School ID for Grayson College is Vikings2023. Enter it in the box shown. Click Next.
    User Interface prompt asking for School ID
  4. Next, fill in all your information. You may use a personal or school email address. 
    Screenshot of student information intake form with fields for first name, middle name, last name, date of birth, parental registration, email, and group
  5. In the Select Your Group drop-down, choose the school you attend.
  6. It’s important you fill in all the information accurately so the ATC can appropriately match all student records.
  7. On the next screen, verify you have typed in all your information correctly. Click Finish.
    Screenshot of submitted information confirmation with options to cancel, return to previous, or finish.
  8. Now you need to wait for the ATC to approve your account before being able to login.
  9. When your account is approved, you will be sent an email to create a password (you may need to check Spam). Once your password is set, and you see your dashboard, skip to page 6 to complete all required information.
    Screenshot of prompt confirming that you will receive an E-mail to set up your password after the Athletic Trainer accepts your request

Setting Your Password via We Browser

  1. Go to www.swol123.net
  2. Under SIGN IN enter in your e-mail address, then click the Reset Password / Forgot Password link.
    Screen capture of sign in form with "Forgot Password" highlighted
  3. You will then see a pop-up confirming a successfully sent password reset e-mail.
    Screen capture of alert confirming that "E-mail sent successfully. To reset the the password for your SWOL account, you must follow these steps within the next 24 hours. 1 Open the Email that we sent to lisa.bono@me.com, 2. Click on the link to reset your password, 3. Save the new password. If you do not receive the email, check your Junk/Spam folder for a message from admin@swol123.net"
  4. If you get this pop-up, ensure you have typed everything in correctly and try again. If you are still seeing the error message, it’s possible the Athletic Trainer has not approved your account yet – please contact them. 
    Screen capture of modal dialog reading "The e-mail address was not found in SportsWareOnLine". Make sure that it is typed correctly and try again.
  5. You will receive an e-mail with the subject “SportsWareOnLine Password Request”. Click the link under your name in this e-mail.
  6. If you are a parent with multiple children in SportsWare under the same email address you will see multiple reset password links in this email. Be sure you are using the link associated with the child whose password you are looking to reset.
  7. Enter your e-mail address and new password. Make note to follow the password requirements listed below the text boxes. Click Save.Reset Password Form requesting Email, New Password, and Password Confirmation. Password Requirements: Must be at least 6 characters long, Must have at least 1 number, Must have at least 1 upper case character, Must have at least 1 lower case character, must have at least 1 special caracter.

Setting Your Password via Mobile App

  1. Please complete steps for Creating an Account on page 2 or 3 before proceeding.
  2. Go to the Google Play or Apple App Store and search for “sportswareonline”.
  3. Download and install SportsWareOnLine by Computer Sports Medicine, Inc.
    SpotsWareOnline listing from Mobile App Store with prompt to open
  4. Click the Forgot Password link below the sign in button.
    Sign in button for app with Forgot Password button
  5. Enter your email address and click Send.
  6. Click on the reset link in the email you receive from the system.
    Example Email from system with password-set link
  7. If you are a parent with multiple children in SportsWare under the same email address you will see multiple reset password links in this email. Be sure you are using the link associated with the child whose password you are looking to reset.
  8. Enter your e-mail address and new password. Make note to follow the password requirements listed below the text boxes. Click Save.
    Reset password form from SportsWareOnline website showing Email, New Password, and confirm password fields
  9. Close your web browser and re-open the SportsWare app.

Updating Information via Web Browser

  1. Go to www.swol123.net
  2. Under SIGN IN, enter in your login credentials. Click Login.
  3. You will now see the dashboard of the Athlete Portal. If you cannot see the main menu on the left, click the navicon ( ) to expand it.SportsWare Dashboard featuring left navigation, athlete profile, and calendar
  4. You will see the following areas that need information inputted:
    SportsWare dashboard menu with My info, med history, injury, treatment, concussion, covid-19, phq9, exercise, weight, and forms options.
    1. My Info: Includes demographic, sport, address, emergency contact, insurance, medications, medical alerts, immunizations, and other paperwork
    2. Med History: A Medical History questionnaire.
    3. Forms: View/complete required paperwork. *SportsWare will also display the number of forms you must complete.
    4. PHQ-9: A mental health survey that is required at the beginning of the year and you may be asked to compete throughout the year.
    5. Print: Print My Info and Medical History data.

Please Note: SportsWare works best on Google Chrome or Microsoft Edge.

Required fields are labeled “Required”. You can save and continue later, but your record will not be marked as complete until all Required field are filled out.
General Information Form with fields for Name, Birthdate, and Required Fields for ID, Social Security Number, Grad Class and Gender.

Changes will not be saved if you exit a window without clicking the SAVE button.

When you have completed your session be sure to LOGOUT ( ) of SportsWare

Updating Information via Mobile App

  1. Sign into the Mobile App on your phone using your email and password. Click the Sign In button.
  2. Click on your picture to update your personal information.
  3. Click through the various icons to enter your contact, insurance, and medical information.
    1. Athlete Information
    2. Emergency Contact
    3. Medical Information
    4. Insurance Information
    5. Forms
  1. Click the SAVE button.
  2. To enter a COVID-19 or PHQ-9 mental health survey click the navicon ( ) in the upper right corner. Select the type of survey you would like to complete.
  3. To record a new entry hit the plus icon ( ) in the lower right corner. Click the SAVE button.
  4. When you have completed your session be sure to LOGOUT ( ) of SportsWare.\

Troubleshooting

Issue Solution
Not receiving password reset email. Check your junk and spam folders. If the email is not in either of those folders, return to swol123.net and try resetting the password again. Pay close attention to spelling as there might have been a typo made previously.
My password reset/new account creation link isn’t working. These links are only valid for 24 hours. Please navigate to swol123.net and follow the reset password procedure to get a new link sent.
My account is showing up under a different/former school. You used the same password as the account tied to the other institution. Please follow the reset password procedure to change the password to something unique.
I don’t know/have a piece of the required information when filling out my profile. You can still click the Save button to save all other information. Your record will just not be marked as Complete. Then, contact your ATC to ask how to proceed.
I can’t fill out a form. SportsWare works best in Google Chrome. Please try again using this browser. If you’re still having issues, contact your Athletic Trainer.